How to setup a Ring Group (aka Hunt Group)
Jesse Fairfax
Aug-21st, 2018 11:44

How to setup a Ring Group (aka Hunt Group)


A Hunt Group or Ring Group refers to a method for distributing phone calls from a single DID to a group of several extensions and or external (off-net) numbers.

Note: Simultaneous Ring limit is up 22 devices 

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To configure a Hunt Group first create a Routing User. For the purpose of this example, we will assume that we wish to distribute calls to several members of a company's Sales Department

Edit the User's Answering Rules

For the routing user you created, configure a Simultaneous Ring Group that includes all of the extensions and/or off-net numbers that you want to forward the call to.

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