How to setup a Ring Group (aka Hunt Group)
Jesse Fairfax
Aug-21st, 2018 11:44

How to setup a Ring Group (aka Hunt Group)

Concept

A Hunt Group or Ring Group refers to a method for distributing phone calls from a single DID to a group of several extensions and or external (off-net) numbers.

Note: Simultaneous Ring limit is up 22 devices 

If your not already a SkySwitch University member, create an account here!

To configure a Hunt Group first create a Routing User. For the purpose of this example, we will assume that we wish to distribute calls to several members of a company's Sales Department


Edit the User's Answering Rules


For the routing user you created, configure a Simultaneous Ring Group that includes all of the extensions and/or off-net numbers that you want to forward the call to.



Was this article helpful?
16 out of 32 found this helpful
 
Leave a comment